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Terms & Conditions

Upon appointing Baths R Us as you supplier and co-ordinator, the following T&Cs apply 

  • Bank Transfer is preferred but major cards are accepted (Amex not accepted)
  • Upon delivery, materials received must be inspected. Any issues regarding materials must be reported within 48hrs. After this period of time baths r us claim no responsibility for loss or damaged goods
  • Bespoke items are never returnable.
  • In general bathroom items are non-returnable or refundable but in the event a manufacturer agrees to do so there will be a 40% surcharge plus a return carriage charge.
  • Tiles are non-returnable as they come from a specific batch code.
  • Any returnable items must be returned within 21 days from purchase / delivery / install date.
  • All fitters are Independent Contractors.
  • All payments for fitting are separate transactions between you (the Customer) and the Contractor and as such any fitting warranty is agreed with both parties (the Customer and the Contractor).
  • Any install concerns. post installation, need to be addressed directly between you (the Customer) and the independent installer
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